We do not accept returns unless the customer contacts us by email beforehand to make this request. iteedaily will issue a RMA (Return Merchandise Authorization) number and will provide instructions on how to make the return.
We accept unused clothing within 7 calendar days of receiving the clothing item. Please note: returns will be accepted past 7 days around the time of Christmas, Halloween and Easter or if the clothing has a different shipping address to the billing address. This will be at the discretion of iteedaily.
Clothing will not be accepted if the clothing item has been determined to have been used or worn.
If an apparel item is returned, refund will be issued on the price paid for the item minus any shipping cost paid originally by the customer.
We will not pay for return shipping.
If refund is issued via credit card, please allow 2-3 business days after refund email notification for the refund transaction to appear on buyer's credit card statement.